Privacy Policy

1. Who We Are

Global Mining Solutions Limited is responsible for the personal information collected through this website. Our office is at Room E258, Building 1 & 2, Haironghaoyuan, Dalang South Road, Hualian Community, Longhua Street, Longhua District, Shenzhen City, China.

If you have any question about this policy or about how we handle your information, contact us at sales@globalminingsolutions.org.

2. Information We Collect

We collect information you give us directly when you complete a form or contact us. Depending on which form you use, this may include:

• Your name
• Your company name
• Your email address
• Your telephone number
• Your country or region
• Details of the products, equipment, or services you are enquiring about
• Anything else you choose to include in your message

We also receive limited technical information automatically when you visit, including your IP address, browser type, device type, the pages you visit, and the site you arrived from. This is standard web server and analytics information and is not used to identify you personally.

3. Why We Use It

We use the information you provide to:

• Respond to your enquiry and prepare a quotation
• Source, verify, and price the goods or services you have asked about
• Arrange inspection, shipping, and delivery for orders you place
• Maintain our business records and correspondence relating to orders
• Keep the website secure and functioning correctly

We process this information because it is necessary to respond to your request and to perform a contract with you, and because we have a legitimate business interest in operating and securing our website and maintaining records of our dealings.

We do not sell your personal information, and we do not use it to send marketing messages unless you have asked us to.

4. Who We Share It With

Fulfilling a sourcing request generally requires sharing some of your information with others. Depending on the request, this may include:

• Suppliers and manufacturers in China, so they can quote or produce against your specification
• Inspection providers, where inspection forms part of the order
• Freight forwarders, carriers, and customs agents, so goods can be shipped and cleared
• Our web hosting provider, which stores website data on our behalf
• Professional advisers or authorities, where we are required to do so by law

We share only what is needed for the purpose concerned. We do not sell or rent your information to anyone.

5. International Transfers

We operate from China and work with clients and suppliers in a number of countries. Where you contact us from outside China, your information will be transferred to and processed in China, and may be shared with suppliers or service providers located in China or in the country of delivery, as described above.

6. Cookies and Third-Party Services

This website uses cookies that are necessary for it to function, including those set by WordPress to manage sessions and security. You can block or delete cookies through your browser settings, though some parts of the site may not work correctly if you do.

This website loads typefaces from Google Fonts. When a page loads, your browser requests those font files from Google's servers, which means your IP address is transmitted to Google. This is how the fonts are delivered and applies to any page you visit on this site.

Our website is hosted by a third-party hosting provider, which processes server log data on our behalf as part of providing that service.

7. How Long We Keep It

We keep enquiry correspondence for as long as needed to deal with your enquiry and for a reasonable period afterwards, in case you come back to us about it.

Where an enquiry becomes an order, we keep the associated records for as long as required for accounting, tax, customs, and warranty purposes, in line with our legal obligations.

8. Your Rights

Depending on where you are located, you may have the right to:

• Ask what personal information we hold about you
• Ask us to correct information that is inaccurate
• Ask us to delete information we no longer need
• Object to or ask us to restrict certain processing
• Ask for a copy of information you provided to us
• Withdraw consent, where we relied on consent

To exercise any of these, email sales@globalminingsolutions.org. We may need to verify your identity before acting on a request.

9. Security

We take reasonable measures to protect the information we hold, including access controls and encrypted connections to this website. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security, but we take the protection of your information seriously.

10. Children

This website is intended for business users. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised.

12. Contact